AI support agent for brands
Live on WhatsApp, web chat and email

Customers ask. Ally resolves.

Try it: type what a customer might say and watch Ally read the data, apply your rules and reply.

A
AllyLive demo · simulated data
Web chat

Knows your business, live.

Ally reads orders, shipments and catalog the moment a customer writes, so every answer is specific and accurate.

S
ShopifyOrders, customers, catalog
Connected
C
ClickPostShipments, delivery dates, returns
Connected
W
WhatsAppYour business number
Connected
F
FreshchatLive handover to your team
Connected
Order+Shipment+Customer=One accurate answer

Your rules. Your voice.

Set return windows, sale exceptions and tone once. Ally follows them in every reply.

Policies You set the rules
Return window7 days from delivery
Sale ordersExchange only
Damage reportsWithin 24 hours
Cancel or editFirst 30 minutes
Tone Same voice, every reply
✓ No exclamation marks✓ First name once✓ Never names the courier✓ Approved links only

Acts, then hands off.

Edits, cancels and reschedules for the customer. When a person is needed, your team gets the full story.

Actions Switched on by you
✓
Edit orderAddress updated · #10482
Done
✓
Cancel orderBefore dispatch · #10455
Done
✓
Reschedule deliveryCustomer unavailable · new date set
Done
✓
Create returnPickup booked
Done
Handed to your team with full context

Customer: delivery 3 days late
Checked: order, shipment, policy
Next step: apologise and reship

AAlly

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